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Berchtesgaden Resort

WELCOME TO

Berchtesgaden

Concierge Photo
Sebastian Burger
Concierge

Insider Tips

LOCAL CULTURE

Lake Königssee

The lake is inhabited by a wide range of freshwater fish including salmon, trout and catfish. Lake Königssee's landmark, the chapel of St. Bartholomä, can only be reached by boat. This world-famous church, originally dating back to the 12th cent., lies at the tip of a picturesque peninsula.
A LUXURY ALPINE RETREAT IN BEAUTIFUL BERCHTESGADEN
Set in the Bavarian Alps 1,000 metres above sea level, this stunning luxury Berchtesgaden hotel & resort boasts dramatic alpine views stretching in every direction. Dine in style, with a choice of three restaurants including Michelin-starred Le Ciel. Unwind in an expansive spa with indoor and outdoor pools.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Restaurant 3’60º offers international fare and mountain views, while Le Ciel serves fine French Michelin-starred cuisine. Bayernstube Schalander of...
  • Amenities & Services

    The Mountain Spa, one of Europe's finest spas offers Alpienne, Dr. Spiller, La Prairie and OPI products. Different treatment rooms, steam room, med...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Berchtesgaden Resort
  • Hintereck 1
  • Berchtesgaden , 83471
  • Germany
  • Front Desk +49-8652-97550

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish, French, Russian, Slovene

Pet Policy

Contact hotel for details
Pet Fee €30.00 per night
  • Local Time

    9:37 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Euro € (EUR)

    Accessibility

    • Service Animals Allowed
    • 1 Room(s) with Accessibility Standards
    Guest Reviews
    Rated 4.4 out of 5 by 72 reviewers.
    Rated 5.0 out of 5.0 by Great stay. Booked 2 rooms on points.Was trated as if paying cash.Excelent staff,great hotel with fantastic facilities. 21 February 2014
    Rated 1.0 out of 5.0 by Worst Intercontinental Service / no ambassador upgrade We are loyal guests of the InterContinental brand and in all the years we have never been disappointed. For me, far more important than large television screens in the rooms, the service and the feeling of being welcome. And that's what we were obvious not. Even so little that my parents who wanted to join spontaneously and wanted to spend also a night at the Intercontinental further left and have been very quenched. As an Platinum Ambassador I took my previously briefly confirm via email my guaranteed upgrade as Ambassador, especially since the higher room both when booking and on arrival. But - as it has never happened in an Intercontinental hotel after hundred of nights we spent - this upgrade was just me without comment denied. Also the nice lady from the Ambassador hotline that I had while we waited on our room, insisted forcefully against the competent manager, but was powerless. Beside that our booked room was not ready at checkin time 3 p.m., ironically in difference to the upgrade category. Every 10 minutes I asked for the room, they said it tools about 5 more minutes - but nothing happened. All together it took almost one hour until we get the room. Also the rest of the stay the staff was very arrogant beside us. We were not welcome! 18 February 2014
    Rated 3.0 out of 5.0 by Excellent Facilities combined with Unstable Service Quality Berchtesgaden Resort is one of the best facilities I know in the range of 5-star Hotels. Phantastic Location with a great view over Berchtesgadener Land and great Spa facilities. This is the reason why my wife and I are coming back to this Location since 2008. However, the Service provided is very unstable in the sense that you never know whether its becoming a disaster or whether it is acceptable (definitely it is never exciting nor outstanding!). Staff is Young and inexperienced and the Manager prefers to be with some selected guest (probably the ones he knows) instead of Managing his staff. Processes are not under control. This is why we cannot recommend the Hotel to others (even though we would come back if Service Quality improves). Having been revisiting guest for years almost everytime we are missing being valued in the way 5-star Hotels or Resorts would treat their frequent / regular guest. Overall, we have always found our way to relax and benefit from our stay and we hope that at some Point there will be a Management who fits the expectations of the customers (having talked to some guest we are not the only ones thinking this way). 15 February 2014