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  • 1 888 IC HOTELS
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Madrid

WELCOME TO

Madrid

Concierge Photo Concierge Signature
Juan Manuel Díaz
Chef Concierge

Insider Tips

LOCAL CULTURE

Dress Code and tipping in Restaurants

Most restaurants don't require formal dress. However, a number of very prestigious restaurants require jacket and tie. Normal operating hours for restaurants in Madrid are from 1pm to 3.30pm and 9pm to 11.30pm. It's reasonable to leave a 10 percent tip.
A LANDMARK MADRID HOTEL ON PASEO DE LA CASTELLANA
An 18th-century palace was the inspiration for this emblematic hotel in Madrid, situated on one of the city's most famed thoroughfares at the upscale area of Castellana Boulevard. Ideally located in the cultural and business district, the hotel is minutes from the Prado Museum, Thyssen-Bornemisza Museum, Real Madrid Museum and elegant Serrano shopping district. Culinary delights include El Jardin with a beautiful terrace and an exquisite menu overseen by renowned head Chef José Luque.

Guest Reviews

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    The elegant El Jardin is recommended for business lunches, gastronomical dinners and special events. During the summer months, you can dine on its ...
  • Amenities & Services

    InterContinental Madrid offers a 24-hour, fully equipped fitness centre, including two saunas available for all guests. You can relax on our terrac...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Madrid
  • Paseo De La Castellana 49
  • Madrid , 28046
  • Spain
  • Front Desk +34-91-7007300

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, German, English, Spanish, French, Hungarian, Portuguese, Romanian

Pet Policy

Only guide dogs are accepted.
  • Local Time

    12:33 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Euro € (EUR)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.5 out of 5 by 175 reviewers.
    Rated 1.0 out of 5.0 by Uncourteous Attitude of Staff To The Management and Owners of Intercontinental Hotel Group: It was really a disappointing experience to stay with Intercon Madrid from 3rd to 5th July 2014. To begin with my status as a VIP as conveyed by my agents to your staff were never adhered to. We were family of 4 and had placed a request before I travelled to provide an interconnecting room. However, while checking-in we were told that INTERCONNECTING rooms cannot be provided. Instead we were given one room and the other after about 4 hours. Next day morning we were put into great discomfort due to incessant noise coming from the ongoing refurbishment work area, which were not told at the time of checking-in. I tried to change the rooms, but in vain. Secondly, I tried to settle the bill on the previous night of my departure. I was presented with wrong bills with lot of unutilized additions. The next day morning during my departure I was presented with another bill, which in a hurry I cleared the payment to my total dissatisfaction. I was kept waiting almost for 20 minutes with my family for final clearance and the staff at the counter were not at all courteous. Over all it was totally an unpleasant stay at the Intercontinental Madrid. Hope you’ll look into these issues and address the shortcoming of your staff. At least they must learn how to handle their VIP customers. 24 July 2014
    Rated 5.0 out of 5.0 by Madrid Moment Thoroughly enjoyed our stay in Madrid. A beautiful city, walked a lot and enjoyed all aspects. The bed was so comfortable with excellent pillows and the breakfast was enjoyable. 23 July 2014
    Rated 5.0 out of 5.0 by Outstanding InterContinental Madrid is what you expect from a 5 * hotel. From the moment you arrive you can notice it by how you are received, Great room and cleanliness in all areas and very nice variety at the Bar and Restaurant. Certainly that when back to Madrid it will be my choice. 23 July 2014