Skip Navigation
  • English    English
    Select to close.
    Current Settings are:
      /  English

    Change Preferences:
    Country / Region of Residence:
    Available Languages:
  • |
  • |
  • |
  • |
  • |
  • Sign In
  • 1 888 IC HOTELS
  • Book online or call:
Email or IHG® Rewards Club # PIN
Not a member?Join Today!
Forgot PIN
All fields are required.
If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your IHG® Rewards Club account profile.
If you do not have an email address in your profile, please contact your local IHG® Rewards Club Customer Care  to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address
IHG® Rewards Club # Email Address

Not a member?Join Today!
Create PIN
All fields are required.
IHG® Rewards Club # ZIP/Postal Code
First Name Last Name
Please select a 4 number Personal Identification Number (PIN) which will be used to access your IHG® Rewards Club account.
PIN Verify PIN
Not a member?Join Today!
Create Email
All fields are required.
Thank you. Your PIN has been created. Please enter your email address so you can use it to log into the site in the future.
Email Address Verify Email Address
  • 1 888 IC HOTELS
  • Book online or call:



Concierge Photo
Juan Manuel Díaz
Chef Concierge

Insider Tips


Dress Code and tipping in Restaurants

Most restaurants don't require formal dress. However, a number of very prestigious restaurants require jacket and tie. Normal operating hours for restaurants in Madrid are from 1pm to 3.30pm and 9pm to 11.30pm. It's reasonable to leave a 10 percent tip.
An 18th-century palace was the inspiration for this emblematic hotel in Madrid, situated on one of the city's most famed thoroughfares at the upscale area of Castellana Boulevard. Ideally located in the cultural and business district, the hotel is minutes from the Prado Museum, Thyssen-Bornemisza Museum, Real Madrid Museum and elegant Serrano shopping district. Culinary delights include El Jardin with a beautiful terrace and an exquisite menu overseen by renowned head Chef José Luque.

Guest Reviews



  • Restaurant & Lounges

    The elegant El Jardin is recommended for business lunches, gastronomical dinners and special events. During the summer months, you can dine on its ...
  • Amenities & Services

    InterContinental Madrid offers a 24-hour, fully equipped fitness centre, including two saunas available for all guests. You can relax on our terrac...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Madrid

  • Paseo De La Castellana 49
  • Madrid , 28046
  • Spain
  • Front Desk +34-91-7007300

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, German, Greek, English, Spanish, French, Hungarian, Italian, Portuguese, Romanian, Tagalog

Pet Policy

Only guide dogs are accepted.
  • Local Time

    9:49 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • Euro € (EUR)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.6 out of 5 by 287 reviewers.
    Rated 4.0 out of 5.0 by great internet, staff friendly good experience, great internet, staff friendly. breakfast is very nice and lots of food to choose from. but dinner is not very impressive, very expencive, but service staff are really friendly, kind. 26 February 2015
    Rated 4.0 out of 5.0 by Nice hotel, convenient for Metro. Room size reasonable, bathroom & toiletries good - bathrobes provided which is always nice, all very clean. BBC English channels only on TV. Room was warm, bed was too warm and not sure why. Positive - Concierge, Reception, Doorman staff all very helpful and friendly. Negative - male staff not the female staff during breakfast service, poor attitude and dismissive, they need to spend some time in top London hotels where you would never just slam down a teapot without speaking, also they stand in the way of moving around buffet area, unacceptable customer service, you make way for guests. Food was of very good standard and selection. Bar drinks etc pricey, but acceptable considering this is a city hotel. Public areas clean and of good quality, beautiful flowers. On balance our stay was good. Do bear in mind that Spanish folks eat evening meals later than traditionally in England, so restaurant opens late. 24 February 2015
    Rated 3.0 out of 5.0 by 差別的な面が気になった スタッフによって態度がまちまちで、歓待されているようなそうでないような、微妙な印象でした。 コンシェルジュは知識豊富で、いろいろ相談に乗ってくれます。 朝食レストランのスタッフは動作が雑でバタバタしており、アジア人にはあからさまに態度が違う(つっけんどん)で、いやいや対応しているかのようでした。数日間ずっと同じ態度でしたので、気のせいではないと思われます。 観光の中心とな���ような場所からは遠く、交通が不便でしたが、部屋の広さや快適さはよかったです。 22 February 2015
    2 3 4 5 ... 11 next>>