Rated 4.5 out of 5 by 437
Rated 5.0 out of 5.0 by Dom427 Fantastic Staff at a Beautiful location
The Staff at the Intercontinental where amazing! We were made to fell very welcome from the moment we arrived to the second we left. Nothing was ever to hard.
Facilities are outstanding and the resort is position next to a beautiful clear ocean. Have built some great family memories.
Definitely a must for a secluded getaway and some time to relax. Will be back for sure!
April 30, 2015
Rated 5.0 out of 5.0 by SarahLN Always a pleasure.
We love staying at the InterContinental properties, especially the InterContinental Fiji Resort.
Or most recent stay at the Fiji Resort was in April 2015, and our previous in October 2012.
Without going into it too much, the resort looks run down in certain areas (lounge area inside Kama Bar in particular), but nothing unexpected in our 2+ year absence.
The staff are always the highlight of our stay, their friendly welcome is always heartfelt. Special mention to Samu who always ensures the kids are enjoying the daily activities the resort has to offer (in particular, the always entertaining hermit crab race!)
Some areas for improvement:
1. Laundry Services: We paid for the laundry package ($150FJD), however found the service to be slow and tedious. We were constantly asking for a new laundry bag and laundry form, which made us feel there our package purchase was un-welcomed.
2. Pillows: The most uncomfortable pillows I have EVER slept on, and when we requested firmer pillows, we were just given an extra two of the same.
3. Bathroom Amenities: Having stayed at other InterContinental properties, I found the lack of included bathroom amenities below standard for a resort of this level. Perhaps look beyond soap, shampoo, conditioner and lotion. Perhaps some earbuds, showercaps, and even toothbrushes or nail filers would be much appreciated.
Nevertheless, we would gladly return to the InterContinental Fiji Resort, and recommend to friends and family.
April 30, 2015