 Gästeberichte
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89%
Dieses Hotel empfehlen
Gesamterlebnis 4,4
89%
Dieses Hotel empfehlen
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Wonderful stay
ByAhmed Alsultan
16. August 2022
We had a wonderful stay here during my Family vacation in Europe. The hotel staff were kind enough to bring a complementary Cake for my birthday to the room. The hotel is clean and well kept. All staff were very friendly and helpful.
great location but room keys dont seem to work half the time!
Byrpascual
11. August 2022
great location but room keys do not work all the time
Noisy hallways and thin walls
ByBuddySteele
06. August 2022
This hotel is quite old and has seen better days. The rooms are noisy and the cleaning staff is very unprofessional.
This hotel is a Crowne Plaza (at best)
ByKangaBen
05. August 2022
Do not stay here if you're expecting an Intercontinental level of service or stay. We chose this hotel due to American Express Fine Hotels & Resorts. We also stayed in similar hotels during our tour of Europe, this was by far the lowest grade of them all. Location is ok, rooms are tiny (compared to other Intercontinental or IHG top level hotels in Europe), bathrooms are old and worn and staff is completely indifferent to anything you need or have to say. The only pleasant time we spent in this hotel was at breakfast, where every staff member was happy, full of smiles and attentive to anything you needed. This was the first time we experienced anyone smiling or welcoming in any way. This is in stark contrast with bell staff, check-in and door staff, who did not seem interested at all in whether or not your stay was a good one or not.
old hotel
Byjoeusawireless
04. August 2022
this hotel need to be updated , old carpet , uncomfortable chairs in the hallway
TWO NIGHTS IN VIENNA
By217STEVE
02. August 2022
Dear All, Firsly I would like to be clear the reveiw is by no means a refelction on the staff the managers and the staff generally were absolutely fantasic, I had a medical issue there and couldn't had wished for a more tentative and understanding support !!! THANKYOU !!
Firstly- room & confort, the pillows are like slleeping on air even with 3 they crush own to next to nothing. The toilet was very small and could hardly fit and the shower controls are very old and are in desparate need of upgrading.
Sleep quality - The mattress slips down the bed by 100mm allowing the pillows to drop down between the headboard and mattress and given my previous comments about the pillows this was even more frustrating.
The Arab guests and their children are a huge issue and more strict controls need to put in place children running up and down the corridors up to 2.30am slamming doors and shouting is unacceptable either they abide by simple rules or they should be asked to leave the hotel. I realise the staff have a huge problem controlling this however they should be given better powers by upper management to control this.
Luxury in Vienna
ByVienna_Visitor
29. Juli 2022
The hotel was all that we could have wished for. It felt like we were in some sort of magical fairyland. The welcoming and attentive staff were very kind. We wanted to stay here forever but alas holidays are always too short! We look forward to coming back again soon next time.
This hotel was of very high standard with genuine staff service that was top draw.
ByGENTLEMAN K
26. Juli 2022
Whilst i have covered most things about my stay and thoughts of this hotel, i can only endorse it further by saying a big thank you to all at the intercontinental during our 4 day stay, and a most sincere thanks for amazing service , friendly manner staff and a very quality top attention to service.
Look forward to coming back to Vienna and will definitely book in at this fab hotel
Kieron O,Callaghan and my 6 close friends.
Very comfortable room, bath room is really claustrophobic, at this price point.
ByHelie66
25. Juli 2022
Excellent location, very conveniently situated right next to a lovely City Park (Stadt Park) and next to the U2 U-Bahn station. Breakfast were really superb, with excellent and attentive staff, well done; the only downside is the bathroom, really cramped but still functional
Comfortable great location
ByNj60
25. Juli 2022
I had a wonderful stay everyone was always pleasant and helpful
Outdated and tired property
ByMik S
24. Juli 2022
We were forced to stay here due to a river cruise diversion. My IHG Gold status wasn’t recognized and no benefits were offered. Sleep quality was horrible both nights due to noisy elevators and neighbors, despite changing rooms twice. Rooms and bathrooms are tiny and run down. After we were told that our plant-based diet would be accommodated and paid for Club upgrade (refunded later), the Club staff told us that we could order and pay extra for room service to be delivered to the Club lounge. Bottom line, after bad experiences twice this year (first in Tahiti in March), we will not stay at an Intercontinental brand again.
Great lobby and bar area
ByJBDT
19. Juli 2022
Very good hotel for business stay. Great lobby and bar area for congregating at the end of the day. Top notch breakfast bar and service. Rooms feel a little bit dated and in particular bedding could be refreshed. Otherwise really good experience. Thank you.