 Guest Reviews
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95%
Recommend This Property
Overall Experience 4.7
95%
Recommend This Property
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Great stay
ByAmy2094
09 December 2019
Front desk staff was wonderful. Beds in the room were full size instead of the two queens were expecting but still comfortable. Fridge is full of items you have to pay for, would be nice if there was an additional fridge for leftovers from dinner. An added self service laundry room would be great. Room was large and well furnished. Electrical outlets were old and no USB ports for charging. These are all little things and we would definitely be returning and recommend this hotel.
Intercontinental Monterey
ByOzzie69
08 December 2019
For the past 4 years we come to intercontinental Monterey. The hotel is beautiful
Excellent experience
ByDenn.K
03 December 2019
My wife and I had a short trip in Monterey. And our overall experience staying here was excellent. The bed was comfortable and room was clean and quiet. Staff were very nice and were knowledgable on restaurants recommendation around the area. A wonderful stay.
Great place with lots to see and do
ByThe Rave
02 December 2019
I have been a frequent visitor of the Hotel since opening and will continue to visit multiple times each year. The location and accessibility to shops and restaurants is exceptional. Staff is very pleasant and always willing to help. Reservations manager has always been helpful when I call in regards to my reservation and presents exceptional service with any concerns I may have and represents the Hotel in a very professional manner. I would like to see upgrades to the Hotel as it appears to be a bit dated. Pricing is a bit high so offering package promotions and specials I feel would be a plus. As a Interc continental Ambassador member I enjoy the features that come along with membership. I will continue to visit the Hotel as this is always my first choice each time I visit the Monterey area and will continue to recommend the Hotel to family and friends.
InterContinental - Monterey
ByRosemary
30 November 2019
Excellent hotel, great staff. Great location in Monterey.
Nice, Relaxing Get-a-way
ByGlitter Sparks
26 November 2019
This was a great choice for our weekend anniversary get-a-way. The King room was a little small and we were a little disappointed that we had a street facing room, but it was still nice. The staff was great and the C Restaurant was excellent. We had breakfast and dinner there and thoroughly enjoyed our experience. I went to the spa for a massage and it was heavenly. My only complaint was that there was no microwave in the room and the fridge was full of drinks so that we couldn't put our own drinks in there without paying a fee to have the drinks removed. Also, a lot of the stores were closed by the time we finished dinner so plan to go during the day if you want to shop around.
So glad we stayed here
ByAtcej
25 November 2019
This hotel is so beautiful! The bed was so comfortable. The bathroom was huge. The pool/spa was gorgeous. The patio, restaurant, grounds...so beautiful. Staff was amazing.
Personally- my only regret was not getting an ocean view. Cannery row view was so nice, but since I’m such a ridiculously light sleeper, I was up early morning when people were out and about on the streets. Something to look forward to on my return trip, I suppose.
You will not be disappointed if you stay here, though! I highly recommend it!
great service and friendly staff
ByDocEvol
23 November 2019
everything was great except the bed was saggy and a little lumpy. we had to wait 30 minutes for a bell hop at checkout, even had to call down a 2nd time to remind them we had asked for one. we found a hair in the food at dinner on our first night as well.
Great service and cleanliness
ByJT17
22 November 2019
The hotel staff were very attentive and very gracious. Very professional staff. Hotel and grounds are kept very clean. Saw someone sweeping up stray leaves here and there at least a couple times throughout the day in front of the property. Not sure on price/value as we have not stayed elsewhere in the area, but do feel it was a little pricey.
Wonderful stay.
ByMelzer
21 November 2019
Excellent hotel in a great location. Comfortable bed with huge bathroom.
Comfortable bed and great location
ByJinzen333
20 November 2019
The bed is very comfortable and I had a great rest. I enjoyed the ocean front outdoor patio, nice and relax.
Good stay
Byhelenxma
20 November 2019
It was a really nice stay at the hotel. Staffs are friendly and helpful. The breakfast in the restaurant is good as well.