 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Memorable Wedding Venue location
ByNicki 1008
05 October 2022
Would highly recommend the Intercontinental at Sanctuary Cove for any special occasion. The Staff, service and resort facilities were 10/10. Immaculately clean rooms with easy access to reception, pool, bars and restaurants. Would definitely stay again.
Overprice, poor quality food and service.
ByKevi410
04 October 2022
For the price, there are a lot better options. Breakfast buffet was poor value. We had lunch at the bar and the wait was long for very below average food.
A great luxury family getaway
ByAL & Carrie
04 October 2022
Excellent location, great staff & facilities, we will be back!
comfortable
By
01 October 2022
A great place to stay. The rooms could be bigger especially the bathrooms. The window was locked in bathroom shower to small.
great comfortable bed,
Great service
ByCrif
27 September 2022
Great service and very welcoming staff. Club lounge experience was excellent and would recommend it. The choice of areas to swim in catered for the whole family and we were made to feel part of the family whilst on our stay.
Severely Underwhelming
ByBridalletdown
27 September 2022
Spent a lot of money at this venue for our wedding ceremony and reception - whilst the function staff were excellent, the overall experience of staying at this hotel was severely underwhelming, frustrating and added huge amounts of stress to a day that should have been enjoyable. If not for the location, we would not have chosen this venue and will not stay again or recommend.
Clean and well organized. Loved the roos ♡
ByFreysi
20 September 2022
Great hotel, loved our short stay. Will be back soon
Memorable Experience
By
10 September 2022
The Sanctuary Cove Intercontinental is a fantastic experience.
Beautiful location, caters for all your needs, with staff that go above and beyond to ensure your stay is a pleasant one.
Loved this place and will certainly return.
service and cleanliness
ByYve931205
03 September 2022
Staffs are brilliant, service is good...but really need to improve the pest control and cleanliness. I do like those Byredo products, smell pretty good. bath tube is not clean and take longer time to fill....but overall is good,
Top level service and amazing food
ByReagz
31 August 2022
From the first moment of being greeted at the car for our bags to check out the level of service and friendliness on display at this resort is second to none on the Gold coast. Hannah at the front desk was super friendly and welcoming while our bags were taken to our room and we got checked in. The highlight for us was the cocktails in the verandah bar and the breakfast buffet which is top quality. Can't fault the staff, the experience, the room, or the value from our little birthday getaway. Great time and will definitely be back!
Great holiday location
ByVCAC
30 August 2022
Stayed overnight in a king room. Love the setting and the friendly staff. Would come back for sure.
Amazing service, great Hotel.
Bybudmanholdings
21 August 2022
Sanctuary Cove Intercontinental Hotel is fast becoming my favourite IHG property.i The resort is so relaxing and within 5 mins walk to all the local restaurants and attractions. Daniel and the concierge team are faultless and make your stay extra special with any requests that you may have.